![]() I firmly believe this is a processing issue by the LG TV that is taking an audio signal (dolby digital 5.1) from an HDMI gaming device (ps4 or xbox one) and taking too long to process it before sending it out via Optical to the Sonos playbar/surround system. Nothing I have done or tried fixes the issue. Buying anything less would mitigate the value of the LG OLED TV and what it is capable of displaying. *These products exist but they don’t seem to have the latest video standards yet (4:4:4, 4K, HDCP 2.2, HDMI2.0a or HDMI2.0b, 60hz etc.). I have scoured the internet looking for solutions such as:Īffordable AVR that has optical out and does not amplify the audio signal to use with Sonos system (especially online multiplayer shooters). When doing this, the audio delay becomes even more noticeable and makes gaming almost unplayable. The problem is that the video is ahead of the audio and to make matters worse, when gaming, we obviously want to use the LG Picture Setting for GAME to reduce input lag. LG software settings also have the ability to bypass (Bypass: On/Off) the TV but that setting also does not correct the gaming audio delay. LG software has the ability to adjust the audio sync (AV Sync Adjustment) between -5 and +15 however, my testing indicates that going to -5 does not alleviate the issue and has no perceptable difference in audio delay. Note3: There is no audio delay when using built in LG smart apps such as Netflix, Amazon, Hulu etc.) This could be because gaming is higher speed video content than movie or TV playback, and the video processing and picture modes alleviate any perceived audio delay, but I’m not 100% sure. Note2: There is no perceived audio delay using the Roku Ultra to watch Netflix, Hulu, Amazon, HBO etc. This means you will get emulated Stereo sound from the SONOS when playing the Switch. I don’t believe there is even a device that does this either. The TV nor the Sonos can convert 5.1 PCM to Dolby Digital 5.1 on the fly. Note: There is no audio delay on the ninentdo switch because it is using PCM, not Dolby Digital. The audio delay from the gaming systems (specifically PS4 and Xbox One) is horrendous. Then, using digital optical out from the LG TV, I am connected to the digital optical input on the Sonos Playbar (with two Play:1’s, and a sub). These are all attached via HDMI 1,2,3,4 to my LG 65C7P OLED TV. Nintendo Switch (uses Linear PCM 5.1 converted to Stereo) PLEASE do the same and report these issues if you suffer from this issue!Ĥ. I have sent in a ticket to LG Engineering and Sonos Engineering on the audio delay issue when gaming from an Xbox One X or PS4 Pro using Bistream Out (Dolby Digital 5.1). I know there are multiple post on the topic so hopefully we can solve at least some of the issues causing audio delay. Keep in mind that my setup is pretty straight forward (LG C6 OLED TV connected directly to the Playbar via Optical, audio playing from the built-in apps) and every single thing LG and Sonos suggested, including going into the TV's service menu and changing things there. If it helps you might mention my reference number, which has already been escalated: ![]() So, if you're having audio delay issues and you've tried all other troubleshooting, reach out to Sonos support and have them look into it. He also said that only one other person had reported the same issue (I assume that means that only one other person with an LG TV). He told that they are still working on the issue. He said that the engineering team was going to investigate and get back to me.Ī week later, I got an update. We scheduled a call and he had me send various diagnostics to him. After multiple conversations with Sonos support and the LG's support people (they kept blaming each other for the audio delay), I decided to email Sonos' CEO about the issue.Īfter a few hours, I got a reply back from him, CCing a team manager who was going to look into the issue. I've been living with lip sync issues (audio behind the video) since I got my Playbar about a year ago but I finally decided to do something about it. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |